Clinical Nutrition Webinar Series FAQs

WEBINARS     |     PRICING     |     FAQs     |     RECORDINGS     |     eLEARNING CENTER 
Topics
Time Zone  
Registration
Registration Categories
How to Access Webinars
How to Access Handouts and Slides
Webinar Recordings
CE Accreditation Information
Requirements for Claiming CE Credit
How to Claim CE Credit
How to Access CE Transcripts
Webinar Participation
Technical Assistance
System Requirements for Webinars

 

Time Zone

All ASPEN webinars are held in the Eastern Time Zone (ET).  

Registration

Registration and purchase are required to participate in ASPEN webinars. Both members and nonmembers are able to participate.  For detailed information about webinars, pricing, and registration, see PRICING & DETAILS

After purchasing/registering for a webinar, you will immediately receive an email with your purchase receipt. You will also receive a registration confirmation email. The confirmation email will contain webinar access instructions and provide additional details regarding the program.  

If you registered for a webinar but could not attend the live broadcast, it will be available in your eLearning Center Account with 2-3 business days after it broadcasted. You will have access to the recording for one year. Please note CE credit is not available for the webinar recording. Only those who participate in the live webinar can claim CE credit. 

Registration Categories

Individual registrations are only valid for the person who registers for the webinar and only the person registered will be able to claim CE credit. 

Site and Chapter registrations allow for an unlimited number of participants at one location. The individual who registers for the webinar serves as the site or chapter coordinator, and the coordinator will receive all communication regarding the webinar.  All site and chapter participants must view the webinar from a single location as only one webinar access will be provided. All site and chapter participants can receive CE credit. Please refer to the How to Claim CE Credit section below for instructions

How to Access Webinars 

Step 1: Log into the ASPEN eLearning Center (Your login for the eLearning Center is the same email and password you use for the main ASPEN website) using the following link: https://aspen.digitellinc.com/aspen/.
IMPORTANT NOTE: DO NOT LOG IN TO YOUR ACCOUNT FROM THE MAIN ASPEN WEBSITE! You must log in from the ASPEN eLearning Center using the steps below in order to join the webinar!

Step 2: Click on the "My Account" button at the top of the screen.

Step 3: Click “Live Events” in the menu box on the left side of screen. 

Step 4: Click “Attend Event” under the appropriate event title.

Step 5: Select “Click Here to Attend Session” under the webinar title.
*You will not be able to enter session until 15 minutes before start time

How to Access Webinar Handouts and Slides 

Approximately one day prior to a webinar, you will receive an email from ASPEN with a link to the webinar handout.  Handouts can also be downloaded from the eLearning Center.  To access the handouts, log into the eLearning Center and click on “My Account" at the top of the screen and then "Live Events" from the menu box on the left side of the screen. Under the correct event title, click on "Attend Event". Within the next screen, you will be able to access the handouts. 

Webinar Recordings 

Step 1: Log into the ASPEN eLearning Center at https://aspen.digitellinc.com/aspen/(Your login is the same email and password you use for the main ASPEN website.)

Step 2: Click on the "My Account" button at the top of the screen.

Step 3: Click “Archived Content” in the menu box on the left side of screen.

Step 4: Click “View Product” under the appropriate event title.

Step 5: Click on the Webinar Title.

To listen to the recording, click inside the webinar player.  

To download the recording, click “Download MP3” on the right side of the screen.

To download the handouts, click “Download Handout” on the right side of the screen. 

*The webinar recording will be available in the eLearning Center within 3 business days following the broadcast. All registered attendees will have access to the recordings for 1 year after the end of the program. Please note that you cannot claim CE credit if you did not attend the live webinar broadcast and only listen to the webinar recording.

**Site and Chapter Participants:  The webinar handout and recording will be accessible in your individual eLearning account after you have redeemed the CE code and completed the webinar evaluation. See the How to Claim CE Credit section for details.

Please note, recordings of presentations will be provided assuming ASPEN is granted permission by the faculty. If faculty doesn't give ASPEN permission, then the recording will not be available for viewing at a later date. 

CE Accreditation Information 

ASPEN is accredited to provide CE credit to physicians, dietitians, nurses, and pharmacists.  Webinars are eligible for up to 1.5 hours of continuing education credit, unless otherwise noted.  For details about ASPEN’s accreditation and the CE credit affiliated with the webinars please go to www.nutritioncare.org/webinars.

Requirements for Claiming CE Credit 

Participation in the live webinar broadcast.  (If you cannot attend the live program, you will still be able to access the webinar recording and handouts, but you will not be able to claim CE credit).

Participation in the entire program, including the Question & Answer session.

Completion of the webinar evaluation in the eLearning Center (the evaluation will not be available until after the webinar has ended).  The evaluation must be completed by the deadline listed in the webinar handout.

*If you cannot stream video due to technical issues, you can call in to listen to the webinar. Calling in will be considered live attendance and you will be able to claim CE credit.

How to Claim CE Credit

Individual Registrant Instructions

Step 1: Log into the ASPEN eLearning Center at https://aspen.digitellinc.com/aspen(Your login is the same email and password you use for the main ASPEN website.)

Step 2: Click on the "My Account" button at the top of the screen.

Step 3: Click “Live Events” in the menu box on the left side of screen. 

Step 4: Click “Access Event” under the appropriate event title.

Step 5: Click “Evaluations” in the menu box on the left side of screen.

Step 6: Click “Take Evaluation” under the appropriate event title.

You will receive CE credit after completing the evaluation. Please note that you can only claim CE credit if you attended the live webinar broadcast.

Site Coordinator Instructions

Site and chapter coordinators must complete and submit the Webinars Site Attendance Roster form. The form can be found on the last page of the handout or it can be downloaded here: www.nutritioncare.org/WebinarSiteRoster.

  • Submit the completed roster to: [email protected] or fax to 301-587-2365.
  • Please indicate the CE code provided during the webinar on the site roster.  
  • All site rosters should be submitted within two weeks of the live webinar broadcast.

Please note that site participants will need to complete additional steps to claim CE credit! Site coordinators should provide the instructions below to all site participants.

Site Participant Instructions

Step 1: Log into the ASPEN eLearning Center at https://aspen.digitellinc.com/aspen(Your login is the same email and password you use for the main ASPEN website)

Step 2: Click on the "My Account" button at the top of the screen.

Step 3: Click “Redeem Access Code” in the menu box on the left side of screen. 

Step 4: Click on “Click here to redeem it.”

Step 5: Enter the CE Code provided during the live webinar broadcast and then click on “Redeem Code.” 

Step 6: Click “Evaluations” in the menu box on the left side of screen.

Step 7: Click “Take Evaluation” under the appropriate event title.

You will receive CE credit after completing the evaluation. Please note that you can only claim CE credit if you attended the live webinar broadcast.
 
*Site and Chapter Participants: The webinar handout and recording will be accessible in your individual eLearning account after you have redeemed the CE code and completed the webinar evaluation.
 
**You must have an ASPEN account to claim CE credit.  See below for instructions to create an ASPEN account.
 
How to Create Your ASPEN Account

If you do not have an ASPEN eLearning Account, you will need to register to create a new account in order to claim CE credit and access webinar materials.
  • Go to www.nutritioncare.org
  • Click the “Log In To My ASPEN” button on the top right of the screen 
  • Click the “Register” button on the right side of the screen under Register as a New User
  • Follow the screen prompts to create your ASPEN account
  • Once your account registration is complete, log out of the ASPEN website and log in to the eLearning Center for full webinar access.
Please note that site and chapter participants WILL NOT AUTOMATICALLY RECEIVE CE CREDIT upon submission of the Webinar Site Attendance Roster.  All site and chapter participants must follow the instructions above to claim CE credit.

How to Access CE Transcripts

Step 1  Log into the ASPEN eLearning Center at https://aspen.digitellinc.com/aspen(Your login is the same email and password you use for the main ASPEN website)

Step 2: Click on the "My Account" button at the top of the screen.

Step 3: Click “CE Transcript” from the menu box on the left side of the screen.

Step 4: Click on the Webinar Title to view your CE credit.

Step 5: Click “Print Transcript” under the webinar title to print a copy of your CE transcript.

*Your CE transcript will be saved in your eLearning Center account.

Webinar Participation

You can submit questions for speakers in the webinar platform during the session.  The moderator will direct questions to the speakers during the Q&A period.  Speakers will respond to as many questions as possible during Q&A period.  It is possible that not all questions will be answered. 

On the left-hand side of the screen, there will be an expandable window that you can open and close.  The expanded window will have icons for chatting with other participants, answering polling questions, submitting questions for the speakers, and downloading handouts and resources.

Technical Assistance

Digitell Inc.

Phone: 1-877-796-1325

Email: online form

Monday – Friday  9:00 AM to 5:00 PM ET  

System Requirements for Webinar Participation

ASPEN's webinars are broadcast via the OPUS platform.

Computer Requirements and Technical Support: 

Participants will need a computer with internet connection and it is recommended that end users' devices satisfy the following requirements:

  • Windows or Mac OS
  • Supported Browsers: Firefox 52+, Chrome 58+, Safari 10+, Microsoft Edge 14+, Internet Explorer 11+
  • Internet Explorer 11+ requires the most recent version of the Adobe Flash plugin
  • Javascript & Cookies enabled
  • Recommended RAM: 512MB+ 

Mobile Support

  • iPhone 5s+, Safari Browser, iOS 9+
  • iPad 2+, Safari Browser, iOS 9+
  • Android Running 4.0+, Chrome Browser

 

Webinars

Pricing & Details

Webinar Recordings

ASPEN eLearning Center