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Frequently Asked Questions

I am a(n)... 
Prospective Attendee
Attendee  
International Attendee
Exhibitor

I am a Prospective Attendee…

What is included in a Full Registration?  
What is included in a Daily Registration?
What is included in a pre-conference Only Registration
Can I register for pre-conference courses on-site?
If I miss the registration deadlines, can I still register for the ASPEN Nutrition Science and Practice Conference?
When is the latest I can mail my registration form to be pre-registered (as opposed to having to register on-site)
How many continuing education credits can I receive for attending the ASPEN Nutrition Science and Practice Conference
Do students, interns or residents receive a discounted registration rate?
Do I have to be a member of ASPEN to attend the ASPEN Nutrition Science and Practice Conference
Does ASPEN accept electronic wire transfers as a form of payment
Does ASPEN offer team or group discounts
Are children allowed in the exhibit hall
Can I purchase a one-day pass to the exhibit hall

Q: What is included in a Full Registration?  

A: Access to all main conference sessions presented at the ASPEN Nutrition Science and Practice Conference (note - Pre-conference sessions are an additional fee), invitation to attend the opening reception, access to the ASPEN Nutrition Science and Practice Conference Exhibit Hall and Poster Pavilion, special Nutrition Science and Practice Conference Bookstore pricing for all onsite purchases, opportunities to meet your peers at discipline and section meetings open to all ASPEN Nutrition Science and Practice Conference attendees, access to ASPEN’s eLearning Center where you will have access to the audio recording and handouts of every session presented at the conference, and complimentary Networking Lunch (Sunday and Monday).


Q: What is included in a Daily Registration? 

A: Access to all main conference sessions presented at the ASPEN Nutrition Science and Practice Conference on the day for which you are registered (note - Pre-conference sessions are an additional fee), access to the ASPEN Nutrition Science and Practice Conference Exhibit Hall and Poster Pavilion (not available on Tuesday), special ASPEN Nutrition Science and Practice Conference Bookstore pricing for all onsite purchases, opportunities to meet your peers at discipline and section meetings open to all ASPEN Nutrition Science and Practice Conference attendees on Sunday or Monday, and complimentary Networking Lunch (Sunday or Monday).


Q: What is included in a Pre-conference Only Registration? 

A: Access to the pre-conference course for which you are registered, pre-conference course syllabus (provided onsite), and access to the pre-conference course recording in ASPEN’s eLearning Center.  


Q: Can I register for pre-conference courses on-site? 

A: YES, but space is limited for all pre-conference courses and registration fees will be higher if you register on-site.  


Q: If I miss the registration deadlines, can I still register for the ASPEN Nutrition Science and Practice Conference? 

A: YES, you may register online or when you get on-site.


Q: When is the latest I can mail my registration form to be pre-registered (as opposed to having to register on-site)? 

A: The deadlines for early and late registration are listed in the ASPEN Nutrition Science and Practice Conference brochure each year and on the ASPEN Nutrition Science and Practice Conference Website. If you mail your registration after this date, it will NOT be processed, and you will be required to register on-site.


Q: How many continuing education credits can I receive for attending the ASPEN Nutrition Science and Practice Conference? 

A: Participation in the full conference allows an individual to claim up to 20.5 contact hours. Participation in the virtual conference allows an individual to claim up to 19.0 contact hours. Participation in pre-conference courses allows an individual to claim up to 4 – 8 contact hours depending on the course.


Q: Do students, interns or residents receive a discounted registration rate?  

A: Full-time students, trainees, and new practitioners within two years of receiving their license receive a discounted rate. Please visit the ASPEN membership page to review the full definitions of these categories to see if you are eligible. Proof of student status or licensure date, in the form of a letter from your department head, copy of your semester schedule or copy of your license, is required with your printed registration form in order to receive the discount. If you submit your registration without the required documentation you will be charged the full rate to attend.


Q: Do I have to be a member of ASPEN to attend the ASPEN Nutrition Science and Practice Conference? 

A: No, you don't have to be a member. Significant registration discounts are available to members of ASPEN


Q: Does ASPEN accept electronic wire transfers as a form of payment? 

A: Yes, please contact our office to receive the information necessary to process the transfer. Please note, a $25 processing fee must be added to the final total. 


Q: Does ASPEN offer team or group discounts? 

A: ASPEN offers a group registration discount. Participants can register four individuals from the same hospital or institution for the price of three. Email [email protected] or call 301-587-6315 for more information. 


Q: Are children allowed in the exhibit hall? 

A: Children 12 years of age and older are allowed in the exhibit hall if accompanied by an adult. 


Q: Can I purchase a one-day pass to the exhibit hall?  

A: You must be fully registered to attend the ASPEN Nutrition Science and Practice Conference in order to gain access to the exhibit hall. 


I am an ASPEN Nutrition Science & Practice Conference Attendee…

How can I help spread the word about the ASPEN Nutrition Science and Practice Conference to my network?
Can I change the pre-conference courses I have registered for
Can I register for pre-conference courses on-site
I am speaking at the ASPEN Nutrition Science and Practice Conference, and my spouse/guest would like to attend my session. Is this OK? Does my spouse/guest need a badge
Which registration types include credits or a certificate of attendance?
How do I find a roommate for the meeting
Will I receive printed handouts for sessions?
Are children allowed in the exhibit hall?
Can  registrations be shared or transferred to another name if I can't make it
How do I access ASPEN Nutrition Science and Practice Conference Content
How do I claim CE credit?  
What is ASPEN’s Cancellation Policy?

Q: How can I help spread the word about the ASPEN Nutrition Science and Practice Conference to my network? 

A: Help Create Buzz about the ASPEN Nutrition Science and Practice Conference


Q: Can I change the pre-conference courses I have registered for?

A: YES, if space is available. Changes must be made prior to the start of the meeting and may be subject to higher registration fees based on the time of the change and type of change being made (ie. Half day course to full day course).


Q: Can I register for pre-conference courses on-site? 

A: YES, but space is limited for all pre-conference courses and registration fees will be higher if you register on-site. 


Q: I am speaking at the ASPEN Nutrition Science and Practice Conference, and my spouse/guest would like to attend my session. Is this OK? Does my spouse/guest need a badge? 

A: YES, your spouse/guest may attend the session and is required to wear a guest badge ($50 fee), which can be picked up onsite at the registration desk.


Q: Which registration types include credits or a certificate of attendance? 

A: All full conference registrants and pre-conference registrants are eligible to receive a certificate of attendance or continuing education credit. Exhibit personnel badges, guest badges or press passes do not include certificates or credits.


Q: How do I find a roommate for the meeting? 

A: ASPEN does not offer a referral process, but attendees are welcome to utilize ASPENet to contact other seeking a roommate for the meeting. You are responsible for making contact with other individuals and setting up your own hotel reservations.


Q: Will I receive printed handouts for sessions? 

A: To reduce the amount of paper and be more environmentally responsible, neither handouts nor a conference syllabus will not be available. Instead session outlines and information as submitted by the speakers will be available in early January in ASPEN’s eLearning Center to enable attendees to preview sessions and print out learning objectives, outlines, test your knowledge questions and references. Please note that all Full Conference attendees receive access to the ASPEN Nutrition Science and Practice Conference main conference in the eLearning Center, download and print handouts submitted by session leaders as well as listen to and view the digital recording main conference of sessions.


Q: Are children allowed in the exhibit hall? 

A: Children 12 years of age and older are allowed in the exhibit hall if accompanied by an adult. 


Q: Can registrations be shared or transferred to another name if I can't make it? 

A: YES, if you can not attend the ASPEN Nutrition Science and Practice Conference you can contact the ASPEN office to have your registration transferred to a colleague (additional charges may apply ie. If you registered at the member rate and they are not a member) 


Q: How do I access ASPEN Nutrition Science and Practice Conference Content?  

A: ASPEN Nutrition Science and Practice Conference content will be available for  shortly after the conference ends in ASPEN's eLearning Center. Please watch your email following the ASPEN Nutrition Science and Practice Conference for access information. 


Q: How do I claim CE credit?  

A: To receive continuing education (CE) credit for your attendance and participation in the ASPEN Nutrition Science and Practice Conference, log on to ASPEN's eLearning Center or stop by the CE Pavilion. Your CE certificate will be available after completing the session and overall evaluations. Your CE certificate is saved in your transcript, no need to print until you need it! Complete your evaluations and claiming of CE credit by the deadline specified in the ASPEN Nutrition Science and Practice Conference brochure. Credit will not be issued after this date.


Q: What is ASPEN’s Cancellation Policy? 

A: All cancellation requests must be sent in writing to the ASPEN national office via email, fax, or standard mail. Cancellation requests made via telephone will not be accepted. A refund of the registration fee less a $90 administrative fee for the main conference and $25 for each pre-conference course will be issued if received on or before November 16, 2016. Cancellation requests received after November 16, 2016 and on or before February 8, 2017 will receive 50% of all monies paid less the same administration fees above. No refund will be issued after February 8, 2017, including paid registrants who do not show.

ASPEN is not responsible for problems beyond our control such as weather conditions. No refunds will be given in these situations. 

Written requests via email may be submitted to: ASPEN - Subject Line: ASPEN Nutrition Science and Practice Conference Cancellation
Written requests via fax may be faxed to: 301-587-2365

Written requests via standard mail may be submitted to:
ASPEN – ASPEN Nutrition Science and Practice Conference Cancellation
8630 Fenton Street, Ste 412
Silver Spring, MD 20910

Must be postmarked by deadline dates above

Refunds will be issued approximately 4-6 weeks after the conclusion of the conference. When you register for the conference, you will be confirming that you have reviewed and understand this attendee registration refund policy.


I am an International Attendee…

Q: How do I receive an international letter of invitation? 

A: To receive an invitation letter you must first be a paid registrant. Once you have registered, email or call our office (301.587.6315) and we will send you a letter of invitation (email, fax or mail). 


Q: How do I receive an international certificate of attendance? 

A: Certificates of attendance can be picked up at the Information Desk (located in the registration area) on Wednesday or Thursday (the last two days of the ASPEN Nutrition Science and Practice Conference) Certificates of attendance will be available to all international attendees who complete the full conference survey available at the onsite CE Pavilion.


I am an Exhibitor…

Q: Can exhibitors attend pre-conference or postgraduate courses without registering for the ASPEN Nutrition Science and Practice Conference? 

A: YES, but you must pay the registration fees for the course. 


Q: Can exhibitors attend the ASPEN Nutrition Science and Practice Conference sessions free of charge? 

A: Exhibitors receive complimentary exhibit only passes to the Exhibit Hall only. If exhibitors would like to attend educational sessions, they must be fully registered for the conference. Please email [email protected] for more information.

 

Still have more questions? Our staff is happy to help! Call 301-587-6315 or 1-800-727-4567 Monday through Friday 8:30am-4:30pm or email [email protected]